RULES

Alice Stoponiša, representative of the online store https://www.alisoulcustoms.eu, reg. no. 10039012412, Krāslava, Vienības Street 65 (hereinafter - the Seller) - provides the goods and services available on the website in accordance with the following terms:

The legislation of the Republic of Latvia stipulates that the owner of the online store must reserve the terms of delivery and return of goods, as well as the right of refusal. Such a reservation is called a distance contract (MK regulations).

DISTANCE AGREEMENT

The seller of the goods offered in this Internet store, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

DELIVERY AND PAYMENT PROCEDURES

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the product by using the payment tools built into the Internet service or by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

The seller ensures the delivery of the goods within 10 working days after receiving the payment for the goods, coordinating the delivery time with the buyer.

REFUSAL RIGHTS

The Buyer has the right to refuse the product within 14 calendar days from the moment of receipt of the Product by sending a letter to the Seller at alisoulcustoms@gmail.com.
In this e-mail, the Buyer states:

• Name and surname;
• Purchase invoice number;
• Phone number;
• Date of receipt of the goods;
• The code, name, price and date of purchase of all returned goods;
• Reason for refusal (optional).

The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.

The buyer cannot exercise the right of withdrawal if:

• the ordered goods are damaged or used;
• the ordered product is made to order;
• the ordered goods are made directly for the Buyer according to an individual order.

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in the event that the product is damaged, by careless handling of the product during use or by not following the instructions in the manual, if the product's original packaging is lost or if its packaging is significantly damaged.

DATA PROCESSING

By entering the necessary information, placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.